British Food Basket
Shipping Information
Your favourite British groceries, carefully packed and delivered conveniently across Canada.
Standard Delivery
Estimated business days for standard shipping.
Free Shipping
Free standard shipping on qualifying orders.
Expedited Delivery
Available for eligible orders up to 10 kg.
Where We Ship
We currently offer domestic shipping across Canada. Available delivery options may depend on your location, order value, and package weight.
Shipping Rates
Choose the shipping option that best suits your order. Delivery times are estimates and may vary by destination.
Delivery Information
Order Processing
Orders are prepared for shipment after they are received. Processing may take longer during weekends, public holidays, busy periods, or promotional events.
Delivery Estimates
Delivery times are estimates and may vary due to your location, courier operations, weather, public holidays, or circumstances outside our control.
Tracking Information
When tracking is available, shipment details may be provided after your order has been dispatched.
Correct Address
Please check your shipping address carefully before completing your order. Incorrect or incomplete details may cause delays.
Delayed, Missing, or Damaged Orders
If your order has not arrived within the expected delivery window, please contact us so we can help investigate the issue.
If your parcel arrives damaged, please take photographs of the packaging and affected products and contact us as soon as possible. Include your order number and a brief description of the issue.
Need Help With Your Delivery?
Have a question about shipping, delivery times, or an existing order? Our team will be happy to help.